Refund Policy

At Warnival.com, customer satisfaction is our top priority. We stand behind the quality of our products and are committed to providing an exceptional shopping experience. If, for any reason, you are not completely satisfied with your purchase, our Returns and Exchanges Policy is here to ensure a smooth and transparent resolution process.

For any return or exchange inquiries, please contact us at:
📧 [email protected]

1. General Returns & Exchanges

If you are not fully satisfied with your order, you may request a return or exchange within 30 days from the date you received the item. Unfortunately, we are unable to accommodate any return or exchange requests after this period.

To be eligible for a return or exchange, items must meet the following conditions:

• Be in original condition

• Unworn and unwashed

• Have all original tags attached

2. How to Initiate a Return or Exchange

To start a return or exchange, please follow these steps:

1. Email us at [email protected] with:

   • Your order number

   • The item(s) you wish to return or exchange

   • The reason for the return or exchange

2. Our customer service team will review your request and provide:

   • Return authorization

   • The appropriate return address

   • Further instructions to proceed

3. Carefully package your item, including the original invoice or a document with your order number.

4. Ship the item to the address provided.
   ⚠️ Please note: Return shipping costs are the responsibility of the customer unless the product is defective or an error was made by us.

5. Once received, our team will inspect the item. If it meets our return criteria, we will process your refund or exchange accordingly.

3. Refunds

Once your returned item is approved:

• A refund will be issued within 2 business days

• The refund will be credited to the original payment method

• Original delivery charges are non-refundable unless the product was defective or the result of our error

4. Defective Items & Order Errors

If you have received a defective item or there was an error in your order:

• Please notify us immediately at [email protected]

• We will cover the return shipping costs

• A full refund or exchange will be promptly arranged

5. Need Help?

We’re here for you!
If you have any questions about our Refund Policy, or need help with a return or exchange, please reach out to our friendly support team:

📧 [email protected]

Our Commitment

At Warnival.com, we value your trust in our brand and are committed to resolving any concerns with efficiency and care. Our goal is to ensure every customer has a positive experience and receives products that meet the highest standards of quality.

Thank you for shopping with Warnival.